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Our job doesn’t end when your coverage begins.

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Innova: A Relentless Approach to Protecting Your Business

In NCW, you’ll find a partner who works tirelessly on your behalf to ensure that you always have exceptional protection. To that end, we’ve developed an exclusive risk management approach we call Innova. As a moniker for brilliance and innovation, Innova is a cutting-edge system that enables our team to forever assess and reassess your risk. We create unique, customized solutions to limit your liability, administer your plans and support you every step of the way. It’s a continuous cycle which demonstrates our proactive commitment to your business.

Ultimately, Innova stems from the culture of higher caring we embrace at NCW. Our servant-leadership philosophy permeates every aspect of what we do.

Innova is centered around three disciplines designed to help you achieve your goals and be more profitable. Together, we call them our Pathway To Client Success. 

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Risk Evaluation

This is where we identify and assess your specific risks along with the costs of addressing them. Our extensive risk mitigation strategies include:

  • Risk Avoidance
  • Risk Reduction/Control
  • Risk Transfer
  • Risk Acceptance/Assumption

NCW also recommends prevention plans that incorporate risk avoidance protocols. In an effort to control your costs, we show you how to steer clear of hazards, activities and exposures that could impact your assets. Coupled with updates about industry education and news, we are constantly working to earn your business and protect your future.

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Proactive Solutions

By tapping into our substantial knowledge base, we bring you extensive expertise in placing and purchasing coverage across multiple industries and products, including:

  • Agriculture
  • Oil & Gas
  • Construction
  • Transportation
  • Professional Services
  • Technology
  • Manufacturing
  • Healthcare
  • Medical Malpractice
  • Employee Benefits 

We leverage this experience to bring you an array of personalized solutions. Employing both short- and long-term strategies, we put together a comprehensive plan tailored to your level of risk tolerance. Then we use our carrier clout as a Heritage Risk Management Company to negotiate the right option for your business while controlling your costs. Finally, our cross-functional team proactively manages your plan on an ongoing basis to suggest adjustments so your coverage adapts to changes in your business. We ensure that our risk management solutions meet your needs in several key areas:

  • Insurance Claims
  • Government Compliance
  • Benefits Planning
  • Benefits Management
  • Carrier Advocacy
  • Renewal Cost Management

Along the way, we offer our knowledge and support to ensure you’re receiving the best value for your insurance needs while helping you to retain valuable employees. NCW is committed to being the partner you can count on to watch over everything important to you.

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Empowerment

Innova creates extra value for your investment with us by providing a range of supplemental support services designed to save your business both time and money. Our commitment goes far beyond protecting assets, managing risk or retaining employees. After all, we don’t simply want you to be covered. We want you to thrive.

Through our dedicated Stewardship Department, we can assist you in areas outside the typical boundaries of insurance. Our team of professionals provides you with complimentary resources designed to make you even more successful. This includes access to industry leaders, HR experts and other specialists.

Beyond a policy, we believe in offering you a total integrated risk management solution. By staying close to your business and continually looking after your needs, we hope to be your trusted risk management partner well into the future.

EDUCATION  

For human resource administration and managers, we gather and provide access to industry leaders and subject matter experts to keep you abreast of current hot topics focused on industry issues and trends as well as best practices. Our goal is to be your safety net, helping you stay on top of ever-changing requirements and standards in order to control and avoid risk.

We regularly host educational seminars, webinars and training in-house which are tailored by industry. Our programs cover a wide array of timely issues related to supervisor training, employee training and management, state and federal compliance requirements, safety, crisis management and more, including:

  • Active shooter
  • Harassment
  • Diversity & Inclusion
  • Cyber liability
  • Workplace privacy
  • Americans with Disabilities Act
  • Disaster recovery

HR SUPPORT

Our HR administration and automation support services assist you in communicating with and serving your employees even better so you can focus on your business.  Through our online portal, you can access templates, manuals and special services designed to provide you with expertise on-demand while saving you both time and money. 

You can tap into valuable resources including:

  • Compliance, labor and loss control consultation services
  • Reporting
  • Industry-specific handouts, safety publications and employee communications
  • Training outlines, handbooks and more

LOSS CONTROL

Innova also supports your business with safety and loss control services. We tailor proactive solutions geared to lower your risk profile, so you get the best value on your coverage. Then we continually work to reduce your risk and avoid consequences going forward to ensure that you’re always prepared.

Our loss control program helps you navigate key issues and requirements with a full complement of safety services including:

  • Regulatory compliance
  • Certifications
  • Onsite loss control
  • Disaster recovery
  • Safety manuals

Take The First Step Toward A Personalized Solution

It would be our pleasure to share more information with you about Innova and our continuous approach to integrated risk management. We invite you to schedule an appointment with one of our advisors using the link below.

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